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Calls Resonate for Ultrasounds
Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.
Details
Why This Matters
- No-shows adversely affect care and the entire lab.
Test of Change
- Dividing reminder calls among several staffers
Fast Pass Reduces Unneeded Tests
The lab team saved time and money when it identified which tests oncology patients actually needed, they created a pass to get patients to the front of the line, and fast-tracked the processing of tests.
Details
Why This Matters
- Getting the patient through the lab more quickly gets them diagnosed sooner.
Test of Change
- A "golden ticket" fast track system ensured patients got the tests they needed
Better, Affordable Care
Cut an average of a day off the length of patient stays.
Details
Why This Matters
- Patients get to go home sooner.
Test of Change
- Track and standardize patient mobility protocols