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Format: PDF
Size: 16 pages; print on 8½” x 11” paper (for full-size, print on 11" x 14" and trim to 9.5" x 11.5")
Intended audience: Frontline workers, managers and physicians
Best used: Download the PDF or read all of the stories online by using the links below.
Stories
From Frenzied to Focused
What team doesn't struggle with competing demands? Here are four strategies that UBT supporters have come up with to help their teams set their priorities and stay focused.
A Vaccinating Challenge
Meaningful goals and first-rate teamwork help a pediatrics team in Georgia succeed in getting adolescent girls in for a series of three shots over six months. Includes Breathing Easy: A UBT’s relentless focus means children with asthma are suffering less.
PDSA | Shepherding Lost ID Cards Home
A membership administration team in the Mid-Atlantic States finds a way to shepherd lost ID cards home, saving time, money and hassle.
Tips and Tools
Puzzles and Games
- SuperScrubs! Hank's new full-page comic. This installment: Taming the Chaos.
- Download Finding Your Team's Balance, a word search puzzle, or Feel Like a Juggler?, the "Hank lib" featured in the Winter issue.
- Get the answers to this issue's puzzles and games.
Also in This Issue
From the Desk of Henrietta: The "Yes" Hazard
Back Cover Poster: Quick Picks, the new online catalog of effective practices
The Winter 2014 issue of HANK, the Labor Management Partnership's quarterly magazine.
