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UBTs use the Value Compass, which puts the member at the center of every decision, to focus the team’s performance improvement projects on achieving the highest quality, the best service, the most affordable care and the best place to work. UBT goals and improvement work should also be aligned with the priorities of the facility and region where the team is located.

Right Team, Right Tool, Right Test
Archived content
Live, non-archived content
Short Teaser

A UBT toolkit on goals and performance. 

Medium Teaser

A UBT toolkit on goals and performance. 

Long Teaser

A UBT toolkit on goals and performance. 

Nav Section
Video Band Items
Making Early Detection Easy
Giving Bad Joints the Boot
Topics
Performance Improvement
Role
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Consultants & UPRs
UBT Co-Leads
Date of publication
This has been edited
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Path to Performance Dimensions
Goals and Performance
Content Type
Toolkit
Content Goal
Instruct
Right Pull Quote

We’ve gone the extra mile in raising our service scores. We’re a department that fights to meet a challenge.

Right Pull Quote Source
Joanna Nelson
Right Pull Quote Source Title
Admitting representative and OPEIU Local 29 member, Fremont Medical Center (Northern California)

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